Need water bill help? Savannah residents may be eligible for assistance

Local News

SAVANNAH, Ga. (WSAV) – Low-income households with past-due water bills might be eligible for assistance through a statewide, federally funded program.

The Economic Opportunity Authority (EOA) will be scheduling appointments for Savannah residents on behalf of the Low-Income Household Water Assistance Program (LIHWAP) starting at 7 p.m. Sunday.

According to the EOA, appointments are limited and can only be made by calling 912-721-7910.

LIHWAP will help you pay your home water bill if it’s in your name, or if you can verify that you are experiencing a water burden. Direct payments would be made to your home water suppliers.

To qualify, a household’s income must be less than or equal to 60 percent of the median income for a Georgia family. For a household of one, the income threshold is $26,474; the income threshold for a household of five is $59,057.

The second phase of applications is expected to begin on Jan. 1, 2022, for households with elderly (60 years of age and older) members or with children five years of age and younger.

Applications for all other eligible residents would open up beginning on Feb. 1, 2022.

According to the EOA, once an appointment is made, applications will be taken via telephone Monday through Friday between the hours of 9 a.m. and 4 p.m.

Applicants will need the following documents for their appointments:

  • Current water bill
  • Social Security Card for each member of the household (Medicaid Card or SSN Printout will not be accepted)
  • Picture ID (i.e. driver’s license, state photo ID, even if the the ID is expired, etc.)
  • Proof of income for the last 30 days for each adult member of the household
    • Proof of income can include, but is not limited to: 2021 Social Security Award Letter, a paycheck stub, a letter granting public assistance, unemployment benefits for all applicable members of the household
  • Birth certificate for children five (5) years of age and younger

These documents will have to be dropped off in a sealed envelope in the dropbox at the front entrance of the EOA Cuyler Building (618 West Anderson Street). The EOA asks applicants to ensure that their name, appointment time and date, confirmation number and a working telephone number are included on the front of the envelope.

LIHWAP was created in response to the COVID-19 pandemic. For more information on the program, visit the Georgia Department of Human Services’ website or send an email inquiry to

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