Officials say a lightning strike was the cause of 911 outages in Lowcountry counties Sunday night.
According to CenturyLink, a telecommunications company, the lightning “damaged electronic devices, which impacted 911 calls from cell phones.”
Calls from Beaufort, Hampton and Jasper counties were impacted.
Authorities say they were made aware of the issues shortly before 7:00 p.m. on Sunday evening. Technicians were not able to restore services until 9:00 a.m. on Monday.
Cell phone users were being urged to contact 911 by landlines or to call their county dispatch directly.
A homeowner, whose house on Lady’s Island caught fire Sunday evening, tells News 3 she was having issues getting through to 911 by cell phone.
Witnesses say it took fire crews an hour to arrive on the scene.
Like the 911 outage, it is believed the house fire was caused by a lightning strike. The fire department has yet to release the official cause.