RALEIGH: NC agency to fix food stamp problems before April - Local news, weather, sports Savannah | WSAV On Your Side

NC DHHS to fix food stamp problems before April

Posted: Updated:
RALEIGH, N.C. -

The North Carolina agency responsible for tracking food stamp benefits expects to catch up on a big backlog created by a problematic computer system in about two and a half months.
    
The state Department of Health and Human Services said told the U.S. Agriculture Department this week it would catch up on the backlog by the end of March. The USDA last month threatened to cut federal funding for food stamps over the backlog and state officials' failure to provide adequate responses.
    
New figures DHHS released Friday say the agency has culled thousands of duplicate applications from its list of people waiting more than a month for food stamp benefits processed through the agency's NC FAST computer system, which was supposed to speed up the process. The backlog is down from more than 30,000 cases at the start of the month to less than 24,000 cases, the agency said.
    
Because of the number of redundant applications in the computer system, the figures don't reflect the number of families waiting for benefits, DHHS said in a letter to state legislative leaders.
    
"What we're finding is that all those applications don't necessarily represent a person who is going hungry," DHHS spokeswoman Julie Henry said.
    
Delays with NC FAST began after a software update went out July 15, leading to backlogs in the counties that handled the applications, according to officials. Counties also determined NC FAST didn't work well with a certain Internet browser.
    
The state agency also is still working through problems with the Medicaid billing system called NC Tracks, which came online in July. An error with NC Tracks led the agency this month to send Medicaid cards for nearly 49,000 children to the wrong addresses. The cards contained private medical information that is supposed to be closely safeguarded including the children's names, Medicaid identification numbers, dates of birth and the names of their primary care doctors. Under federal law, the state could face substantial fines for mistakenly releasing it.
    
Democrats have called for Gov. Pat McCrory to replace DHHS Secretary Aldona Wos. The Republican governor has stood by his embattled secretary, a wealthy Greensboro doctor and major GOP fundraiser who served as the U.S. ambassador to Estonia.

RELATED STORIES

  • Most Popular StoriesMost Popular StoriesMore>>

  • Local Contractor Sued Over School Construction

    Local Contractor Sued Over School Construction

    Friday, July 25 2014 7:08 AM EDT2014-07-25 11:08:34 GMT
    Four minority subcontractors have sued Rives Worrell, a Savannah general contractor, who they say exploited their protected status to win the Hesse K-8 construction project.
    Four minority subcontractors have sued Rives Worrell, a Savannah general contractor, who they say exploited their protected status to win the Hesse K-8 construction project.
  • Sheriff's Office showcases "Faces of Meth" program as a lesson to all

    Sheriff's Office showcases "Faces of Meth" program as a lesson to all

    Monday, July 21 2014 11:33 AM EDT2014-07-21 15:33:26 GMT
    Faces of Meth™ is a project of the Multnomah County Sheriff's Office in Oregon. This project began when a deputy in the Corrections Division Classification Unit, Deputy Bret King, put together mug shots of persons booked into the Multnomah County Detention Center. Deputy King worked with his co-workers in the Classification Unit to identify people who had been in custody more than once. He then worked to verify criminal records and files to determine and assure a history of methamphetamine re...
    Faces of Meth™ is a project of the Multnomah County Sheriff's Office in Oregon. This project began when a deputy in the Corrections Division Classification Unit, Deputy Bret King, put together mug shots of persons booked into the Multnomah County Detention Center. Deputy King worked with his co-workers in the Classification Unit to identify people who had been in custody more than once. He then worked to verify criminal records and files to determine and assure a history of methamphetamine re...
  • Mysterious "woman in black" spotted in Tennessee

    Mysterious "woman in black" spotted in Tennessee

    A mysterious figure is capturing the attention of social media. She's been nicknamed "the woman in black" and she's been spotted in different parts of east Tennessee including Madisonville, Athens, Sweetwater and now Morgan County.
    A mysterious figure is capturing the attention of social media. She's been nicknamed "the woman in black" and she's been spotted in different parts of east Tennessee including Madisonville, Athens, Sweetwater and now Morgan County.
Powered by WorldNow

1430 East Victory Drive
Savannah, GA 31404

Telephone: 912.651.0300
Fax: 912.651.0320
Email: newsemailalert@wsav.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.