SC Agency Launches Online Business Complaint Filing System - Local news, weather, sports Savannah | WSAV On Your Side

SC Agency Launches Online Business Complaint Filing System

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If you live in South Carolina, you can now file your consumer complaints online. It's all thanks to a new database by the State Department of Consumer Affairs.

WSPA, our sister station in Spartanburg, did some digging and learned that the online database gives you a second, more efficient option versus mailing complaints as  previously required. Even better, state officials say the system also allows you to research which businesses have complaints filed against them. 

The SCDCA says the new system was created at no cost to taxpayers thanks to a partnership between it and South Carolina Interactive.

The agency touts the program's capabilities which help:

  • Expedite the complaint process through online submissions
  • Submit comments to assigned SCDCA complaint analysts
  • Monitor the status of a complaint with 24/7 system access

To get started, you must first log onto the Web site and create a user account. Just click the attached link. You can also call SCDCA toll free at 1-800-922-1594.

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