Troup County considering "Text-to-911" messaging system - Local news, weather, sports Savannah | WSAV On Your Side

Troup County considering "Text-to-911" messaging system

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LaGRANGE, Ga. -

Officials in Troup County are deciding whether to adopt a new 911 system that will leave first responders only a fingertip away. The Troup County Board of Commissioners is looking into a 911 system that will allow those in an emergency to contact first responders through text messages.

The new system will cost just over $280,000. It will help in situations where talking out loud may compromise a person's safety, officials say. Suzy Noles, the county's 911 director, says it will not replace the standard emergency call but it will be a tool that can save more lives.

"Texting 911 will be a great thing, but if you can't talk then text," says Noles. "Anytime it's a possibility we can save one persons life, any cost is worth that."

If passed, it would be the first use of this system in the Chattahoochee River valley area. A few other counties may follow suit. Both Harris County and Muscogee County are looking into the new text message system as well. But, they may wait to see how it works in Troup County first.

"It will take a little bit longer to handle the 911 call," says Muscogee Captain Paul Ezell. "We'll get the text and the when have to text them back and ask them questions to get the information we need for the call to be interred in dispatch."

Troup County commissioners will have a discussion about the new 911 text system this Friday. Then they will vote on whether to approve it next Tuesday.

If approved, they would begin installing the new system in July 2014. 

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