New reports ranks U.S. banks by number of complaints received - Local news, weather, sports Savannah | WSAV On Your Side

New reports ranks U.S. banks by number of complaints received

Posted: Updated:
ATLANTA, Ga. -

A new report from the Georgia PIRG Education Fund is ranking U.S. Banks by the number of complaints they receive.

The nation's three largest banks were the most complained-about in America. Wells Fargo Bank came in first followed by Bank of America and JP Morgan Chase.

The Consumer Financial Protection Bureau, CFPB, created the public consumer complaints database last year. It accepts complaints relating to a variety of financial products and services. Since its creation 19,000 incidents have been filed.

"Thanks to the Consumer Financial Protection Bureau's complaints database, consumers who get ripped off or misled by their banks can make their voices heard and get satisfaction," said Mike Sikora, program associate for the Georgia PIRG Education Fund. "Other consumers can view the public database and make smarter, more informed financial choices. By providing a roadmap for navigating the tricks and traps of the financial marketplace, this database is another way the CFPB gets real results for consumers."

In Georgia Wells Fargo was the most complained-about bank with 217 grievances. Bank of America came in second with 162 complaints followed by Suntrust with 93.

In Alabama Regions Bank took the top spot with 50 complaints followed by Wells Fargo with 45 and BBVA Compass with 23.

The report shows checking accounts attract the most problems. Twenty-eight percent of nationwide complaints resulted in monetary relief for the customer.

The report, "'Big Banks, Big Complaints: CFPBs Consumer Complaints Database Gets Real Results for Consumers" is the first in a series that analyzes the data in the CFPB's consumer complaints database.

Sydney Cameron

Sydney joined the WRBL news team in December 2011 after working as a freelance reporter in Washington, D.C. More>>

  • Most Popular StoriesMost Popular StoriesMore>>

  • 'Faces of Meth' program launched by Sheriff's office

    'Faces of Meth' program launched by Sheriff's office

    Monday, July 21 2014 6:37 PM EDT2014-07-21 22:37:35 GMT
    'Faces of Meth' is a project of the Multnomah County Sheriff’s Office.
    'Faces of Meth' is a project of the Multnomah County Sheriff’s Office.
  • Columbus police searching for armed robbery suspect

    Columbus police searching for armed robbery suspect

    Monday, July 28 2014 10:09 AM EDT2014-07-28 14:09:36 GMT
    Columbus police need your help identifying a man who they say robbed two businesses Saturday evening. They say a black man was wearing all black but no mask when he pulled a silver handgun on the cashier at Weems Food Mart on Weems road just around 7 p.m. Saturday night.
    Columbus police need your help identifying a man who they say robbed two businesses Saturday evening. They say a black man was wearing all black but no mask when he pulled a silver handgun on the cashier at Weems Food Mart on Weems road just around 7 p.m. Saturday night.
  • Update: Kellogg's plant to close by end of 2015, company responds

    Update: Kellogg's plant to close by end of 2015, company responds

    Monday, July 28 2014 6:11 PM EDT2014-07-28 22:11:13 GMT
    The Columbus Kellogg's plant is expected to close by the end of 2015.The Columbus Kellogg's plant is expected to close by the end of 2015.
    The Columbus Kellogg's plant is expected to be shut down by the end of 2015.
    The Columbus Kellogg's plant is expected to be shut down by the end of 2015.
  • Most Popular StoriesMost Popular StoriesMore>>

  • MORE DETAILS: Family Releases Statement on Father, Daughter Death

    MORE DETAILS: Family Releases Statement on Father, Daughter Death

    Tuesday, July 29 2014 12:24 PM EDT2014-07-29 16:24:22 GMT
    911 calls tell the story story of what happened before and after the tragic freak accident
    911 calls tell the story story of what happened before and after the tragic freak accident
  • UPDATE: Suspect Not Found In 35th St. Home In Savannah

    UPDATE: Suspect Not Found In 35th St. Home In Savannah

    Tuesday, July 29 2014 1:00 AM EDT2014-07-29 05:00:19 GMT
    Metro Police are on the scene of a possible hostage situation.
    Metro Police are on the scene of a possible hostage situation.
  • Parents Arrested: Daughter Left in Hot Car

    Parents Arrested: Daughter Left in Hot Car

    Parents arrested after three-year-old girl is locked alone inside 104 degree car for 20 minutes in shopping mall car park.Ho Kim, 33, and Tae Kim, 35, are accused of leaving their daughter locked inside the vehicle at the Brea Mall in Brea, California, while they shopped.This all comes after 18 children have died so far this year after suffering heatstroke after being left inside hot cars. But in this latest case, the girl was saved after someone saw her inside a black Nissan mini van. Police...
    Parents arrested after three-year-old girl is locked alone inside 104 degree car for 20 minutes in shopping mall car park.Ho Kim, 33, and Tae Kim, 35, are accused of leaving their daughter locked inside the vehicle at the Brea Mall in Brea, California, while they shopped.This all comes after 18 children have died so far this year after suffering heatstroke after being left inside hot cars. But in this latest case, the girl was saved after someone saw her inside a black Nissan mini van. Police...
  • On Your SideMore>>

  • Special Report: Common Core

    Special Report: Common Core

    Monday, July 28 2014 11:14 PM EDT2014-07-29 03:14:38 GMT
    Common Core. Those two words are some of the most controversial in education across several states where the curriculum is being implemented. In both Georgia and Alabama, they're called College and Career Readiness Standards. News 3's Education Reporter Naomi Keitt took an in-depth look at the Common Core.
    Common Core. Those two words are some of the most controversial in education across several states where the curriculum is being implemented. In both Georgia and Alabama, they're called College and Career Readiness Standards. News 3's Education Reporter Naomi Keitt took an in-depth look at the Common Core.
  • News 3 Neighbors: 105-year old Carolyn Howard

    News 3 Neighbors: 105-year old Carolyn Howard

    Monday, July 28 2014 9:07 PM EDT2014-07-29 01:07:34 GMT
    Each year in late July folks gather in Fort Mitchell to celebrate the birthday of one of their favorite daughters, Carolyn Howard. Such was the case over the weekend at the Fort Mitchell community center where her birthday party was held. She was smothered in love by those close to her on the occasion of her 105th birthday. If hugs can add years to your life, Mrs. Carolyn has many more to celebrate.I asked her if she enjoyed havingover 100folks love on her. Carolyn's response, "Of yes. You kn...
    Each year in late July folks gather in Fort Mitchell to celebrate the birthday of one of their favorite daughters, Carolyn Howard. Such was the case over the weekend at the Fort Mitchell community center where her birthday party was held. She was smothered in love by those close to her on the occasion of her 105th birthday. If hugs can add years to your life, Mrs. Carolyn has many more to celebrate.I asked her if she enjoyed havingover 100folks love on her. Carolyn's response, "Of yes. You kn...
  • Columbus police searching for armed robbery suspect

    Columbus police searching for armed robbery suspect

    Monday, July 28 2014 10:09 AM EDT2014-07-28 14:09:36 GMT
    Columbus police need your help identifying a man who they say robbed two businesses Saturday evening. They say a black man was wearing all black but no mask when he pulled a silver handgun on the cashier at Weems Food Mart on Weems road just around 7 p.m. Saturday night.
    Columbus police need your help identifying a man who they say robbed two businesses Saturday evening. They say a black man was wearing all black but no mask when he pulled a silver handgun on the cashier at Weems Food Mart on Weems road just around 7 p.m. Saturday night.
Powered by WorldNow

1430 East Victory Drive
Savannah, GA 31404

Telephone: 912.651.0300
Fax: 912.651.0320
Email: newsemailalert@wsav.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.