ECU reviewing training practices after alert sent in error - Local news, weather, sports Savannah | WSAV On Your Side

ECU reviewing training practices after alert sent in error

Posted: Updated:
GREENVILLE, N.C. -

Officials at East Carolina Universitysaid they're reviewing training practices after an ECU Police operator inadvertently tweeted a test message about an armed intruder in a building on campus.

It happened just before 7:30 p.m. Monday evening.

A release from the university said an operator practicing on ECU ALERT, its emergency notification system, tweeted that an armed intruder had been reported in Brewster building and that the campus was on lockdown. By 8:21 p.m., police tweeted a corrected message.

The message only went out on the ECU ALERT Twitter account; it wasn't sent by email, text or other notification channels.

The message was also tweeted by ECU News Services, which also monitors social media. They also assessed how widely the erroneous message was shared.

"Training and practice for our operators is an essential part of our preparedness and we will use this experience and what we learned from it to make our training stronger," said Bill Koch, associate vice chancellor for public safety and environmental health.  "There was no emergency, and we apologize for any confusion this erroneous message might have caused."

The university said human error was to blame for the incident; the operator failed to click a box to prevent the Twitter message from being sent.

To prevent the same error in the future, instruction for sending test messages will require clear language labeling them "TEST MESSAGES" at the beginning and end.

Koch said ECU will also consider whether the names of actual locations on campus and serious scenarios such as an armed intruder should be used in ECU ALERT test messages.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Fatal Beauty: Former Miss Savannah Breaks Silence about Killing Boyfriend

    Fatal Beauty: Former Miss Savannah Breaks Silence about Killing Boyfriend

    Thursday, July 31 2014 1:46 PM EDT2014-07-31 17:46:52 GMT
    Eleven years ago Savannah ignited worldwide attention when the city's beauty queen of just 4 months was charged with the murder of her boyfriend.
    Eleven years ago Savannah ignited worldwide attention when the city's beauty queen of just 4 months was charged with the murder of her boyfriend.
  • Screams, panic caught on video as shark charges at swimmers near beach

    Screams, panic caught on video as shark charges at swimmers near beach

    Wednesday, July 30 2014 5:48 PM EDT2014-07-30 21:48:04 GMT
    Facebook image from Dan FlynnFacebook image from Dan Flynn
    A Florida beach cleared out – with the exception of a woman and lifeguard who tried to save her – when a shark was spotted heading straight toward swimmers on Tuesday afternoon. The panic of the 10-foot shark and people screaming from the pier was caught on tape.
    A Florida beach cleared out – with the exception of a woman and lifeguard who tried to save her – when a shark was spotted heading straight toward swimmers on Tuesday afternoon. The panic of the 10-foot shark and people screaming from the pier was caught on tape.
  • Want to Repel Mosquitoes? There's an App for That

    Want to Repel Mosquitoes? There's an App for That

    The latest buzz on mosquito season... it's here and it can be miserable. I seem to attract mosquitoes. Every time I step outside, I get bit. But there's a new high-tech weapon that could help, and it doesn't come in the form of a spray or clip. It's simply a free app on your smartphone.Anti-mosquito apps give off ultrasonic frequencies that are designed to scare the mosquitoes away. They do this by either mimicking the sounds of mosquito predators, such as dragonflies and bats, or by using th...
    The latest buzz on mosquito season... it's here and it can be miserable. I seem to attract mosquitoes. Every time I step outside, I get bit. But there's a new high-tech weapon that could help, and it doesn't come in the form of a spray or clip. It's simply a free app on your smartphone.Anti-mosquito apps give off ultrasonic frequencies that are designed to scare the mosquitoes away. They do this by either mimicking the sounds of mosquito predators, such as dragonflies and bats, or by using th...
Powered by WorldNow

1430 East Victory Drive
Savannah, GA 31404

Telephone: 912.651.0300
Fax: 912.651.0320
Email: newsemailalert@wsav.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.